How we use your information

This privacy notice tells you what to expect when Self-directed Support (SDS) collects personal information.  Each of the various circumstances in which we collect information is explained below and includes information about the use of "cookies". 
Access to personal information
The SDS website does not collect any personal data or other personal information other than "cookies".

Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated in December 2015.
1. Visitors to our websites
a) Introduction
SDS has one main website and a number of linked sites.  When someone visits our sites we collect standard internet log information such as the page they asked for, Internet Protocol address, browser type, browser language, the date and time of the request. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way that does not identify anyone. We do not attempt to find out the identities of those visiting our website.  We will not associate any data gathered with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
b) Use of cookies by the SDS
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. The cookies currently used by SDS are listed at the end of this notice.

By using our website you agree that we can place essential and non-essential cookies on your device.

You can accept or block cookies from any website through your browser settings. For more information about cookies and how to disable cookies you can visit

c) Cookies currently used by SDS

Google Analytics

Google analytics is a web analytics service provided by Google enabling us to recognise repeat visitors to the site. By matching the anonymous, randomly generated identifier. we're able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we're able to make improvements to our site.

Google also reserve the rights to the data collected.

To opt out of being tracked by Google Analytics across all websites visit
YouTube cookies
We embed videos from our official YouTube channel using YouTube's privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.

Twitter cookies

We have embedded a link to our live twitter feeds from our official twitter account. Twitter may set cookies on your computer as they use cookies and other similar technologies, such as pixels or local storage to help provide you with a better, faster and safer experience. For more information on Twitter's cookie policy visit:

Vimeo cookies

We embed videos from the official Vimeo channel. This channel may set cookies on your computer when you use the Vimeo service or visit a webpage with a Vimeo video. Some of the cookies will only be used if you use certain features or select certain preferences and some cookies will always be used. For more information on Vimeo's cookie policy visit:

For more information on the SDS privacy or cookie policy please contact: This email address is being protected from spambots. You need JavaScript enabled to view it.